+355 67 308 3520 [email protected]
Legal

Privacy Policy

How ComeBrighter collects, uses, and protects your personal data.

1 Who We Are

ComeBrighter is a full-service digital agency providing SEO, web design, social media marketing, branding, Google Ads, content marketing, e-commerce, and software development services to clients worldwide.

Data Controller: ComeBrighter Digital Agency
Email: [email protected]
Phone: +355 67 308 3520

2 What Data We Collect

We may collect the following personal data when you use our website or contact us:

  • Contact information - name, email address, phone number, provided via our contact form.
  • Message content - the details you submit through our contact form.
  • Usage data - pages visited, time on site, scroll depth, clicks, referring URL (collected via analytics cookies, only with your consent).
  • Technical data - browser type, device type, operating system, IP address (anonymised where possible).

3 Cookies & Google Analytics

Our website uses Google Analytics 4 (GA4) to understand how visitors interact with our site. GA4 uses cookies - small text files stored on your device - to collect anonymised usage statistics.

We have implemented Google Consent Mode v2. This means:

  • Analytics cookies are not set until you click Accept All.
  • If you click Decline, no analytics cookies are placed and no data is sent to Google.
  • Your choice is stored in your browser for 12 months.

Google's own privacy policy applies to data processed by Google Analytics: policies.google.com/privacy. You can opt out of Google Analytics across all websites using the Google Analytics Opt-out Browser Add-on.

4 How We Use Your Data

  • To respond to enquiries and quote requests submitted via the contact form.
  • To understand how our website is used and improve its content and performance.
  • To fulfil any services agreed between you and ComeBrighter.
  • To comply with legal obligations.

We do not sell, rent, or trade your personal data to third parties.

5 Legal Basis for Processing (GDPR)

  • Consent - analytics cookies are only placed after you explicitly accept.
  • Legitimate interests - responding to contact form enquiries.
  • Contractual necessity - processing data required to deliver agreed services.

6 Data Retention

  • Contact form submissions are retained for up to 2 years for business correspondence purposes.
  • Google Analytics data is retained for 14 months (default GA4 setting).
  • Cookie consent preferences are stored in your browser for 12 months.

7 Your Rights (GDPR)

If you are located in the European Economic Area (EEA), you have the following rights:

Access - request a copy of your data
Rectification - correct inaccurate data
Erasure - request deletion of your data
Objection - object to certain processing
Portability - receive data in a portable format
Withdraw Consent - change your cookie choice at any time

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

8 Third-Party Services

9 Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is served over HTTPS (TLS encryption).

10 Changes to This Policy

We may update this Privacy Policy from time to time. The date at the bottom of this page reflects the most recent revision. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

11 Contact & Complaints

For any privacy-related questions or to exercise your rights, contact us at [email protected].

If you are in the EU/EEA and believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority.

Last updated: 7 April 2025